• ERS Connect
    Industry leader in patient
    communication services
    Find out more
  • Our Services
    > Pre-admissions
    > Appointment Scheduling
    > Appointment Reminders
    > Friends and Family Test
    > Post discharge
  • "Waiting times are at their lowest
    ever measured levels and we are
    comfortably meeting the 18 week
    referral-to-treatment standards"
    Find out more

Recent News Posts

Improve your service with morning appointment reminders

Improve your service with morning appointment reminders

At ERS Connect we are continually striving to improve and develop our services to deliver great results for our customers. We have recently completed an 8-week trial where appointment reminder calls were made during the morning between the hours of 9:30am – 11:00...

Read More

Social Media

Latest Tweets Follow us

ERS Connect

ERS Connect @ERSConnect

17 Jan

Alleviate #nhs winter pressures with patient and staff alert notifications. Contact us to find out more ow.ly/RzSg3084yxf

ERS Connect

ERS Connect @ERSConnect

13 Jan

4in10 hospitals in #England declared a major alert in the first week of 2017. We can help notify patients/staff bit.ly/2ikEhop #nhs

Case Studies

Royal Free London NHS Foundation Trust

Royal Free London NHS Foundation Trust

The Royal Free London NHS Foundation Trust is experiencing outstanding response rates of around 45% by using Chronos to carry out the NHS Friends and Family Test. Using Chronos agent calls to gather responses has led to the Trust achieving one of the highest A&E response rates in the first and second official publications of results, more than double the rate of most other Trusts...

Read More