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Recent News Posts

5 ways to reduce your ‘Did Not Attend’ (DNA) rates

5 ways to reduce your ‘Did Not Attend’ (DNA) rates

Almost 1 in 10 hospital outpatient appointments are missed each year costing the NHS millions of pounds - and that’s just the tip of the iceberg.

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6 Jun

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ERS Connect @ERSConnect

1 Jun

20% of #NHS patients are having to wait more than 18 weeks to begin treatment. We can help you reduce your waiting lists - Talk to us today!

Case Studies

Royal Free London NHS Foundation Trust

Royal Free London NHS Foundation Trust

The Royal Free London NHS Foundation Trust is experiencing outstanding response rates of around 45% by using Chronos to carry out the NHS Friends and Family Test. Using Chronos agent calls to gather responses has led to the Trust achieving one of the highest A&E response rates in the first and second official publications of results, more than double the rate of most other Trusts...

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