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    Industry leader in patient
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  • "Waiting times are at their lowest
    ever measured levels and we are
    comfortably meeting the 18 week
    referral-to-treatment standards"
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Recent News Posts

Security first in the ERS Connect call centre

Security first in the ERS Connect call centre

The ERS Connect call centre team have an unwavering focus on all elements of information security and patient confidentiality. Each agent caller, supported by our experienced and professional Team Leaders, is committed to delivering high standards of service, call quality and confidentiality...

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Social Media

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ERS Connect

ERS Connect @ERSConnect

20 Apr

1in6 patients failed to attend a 2nd outpatient appointment in England in 2016 – that’s £90 million wasted – contact us to reduce your DNAs!

ERS Connect

ERS Connect @ERSConnect

13 Apr

13% of #NHS patients not attending outpatient appointments, go on to have an unplanned A&E attendance – an eye watering £71million wasted!

Case Studies

St Helens and Knowsley Hospitals NHS Trust

St Helens and Knowsley Hospitals NHS Trust

Formed in April 1991, the Trust provides a full range of acute healthcare services at Whiston Hospital and St Helens Hospital. The Trust offers an excellent standard of care to a population of some 350,000 people. In addition, the Mersey Regional Burns and Plastic Surgery Unit, located at Whiston Hospital, serves a population of over four million...

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